Most institutions track student cases across emails, spreadsheets or isolated systems, making it difficult to respond consistently or maintain confidentiality. Sensitive issues risk being delayed, duplicated or overlooked. e2s Case Management brings every type of student case into one secure platform where staff can record concerns, assign ownership, track progress and manage documentation professionally. Whether relating to wellbeing, disability, finance or academic support, cases are handled through structured workflows that ensure clarity and protection. Students can raise issues through the portal or mobile app while staff collaborate across departments with clear permissions to protect confidentiality. Automated routing, reminders and escalation rules reduce admin while giving teams confidence that nothing is missed. The result is faster resolution, stronger safeguarding and a clear record of support that stands up to internal and external review.