The OmniCom CRM Digital Business Transformation Platform enables companies to align and empower all functions to focus on the learner across channels Web, Mobile, Phone, and Offline. OmniCom CRM Platform for EdTech provides institutions with a learner centric digital hub that enables integrated marketing, sales, admissions and recruitment functions to serve the learner in a seamless fashion, while giving the ability to the learner to interact with the relevant function across the channels. What is OmniCom CRM for EdTech? Learners expect a consistent and integrated digital experience across the entire journey of admission / recruitment across all touchpoints whether speaking to a admission person about the courses, or going through a web based multistep qualification of admissions, transacting online to e sign and make payment, or chatting with the sales team for a query.